FAQ

Pricing depends on many factors - Location being the biggest.  Because we offer a variety of services and do so at all kinds of venues, pricing per location may vary as it may or may not include rentals, staffing, coordination services, and travel expenses.  Costs for food alone begin at $25/person and go up for staff, dishware, beverage, etc.  For more information on pricing, please fill out a form via the button below and a member from our team may reach out within 24 hours.

Yes! For booked events, tastings are included. While tastings can be scheduled before booking, they are only offered after a client has already reviewed their emailed proposal.  Those tastings are priced based on the menu and the amount of food prepared.  

Generally, we will cater events within a 50 mile radius of Nashville.  We charge a 5% travel fee for every 20 miles from our catering kitchen in downtown Franklin.  This fee pays for gas, miscellaneous rental equipment needed for production, etc.  Our team can travel greater distances but depending on the event details, may require additional fees to cover lodging and overtime. All charges are made clear in the beginning of communication and are provided with the quote, assuming the necessary information is provided by the client at the time of inquiry. 

It is the mission of the Red Pony Catering sales department to provide clear and accurate pricing at the time of booking so that communication is both concise and comfortable for the client.

We are happy to provide you with a rental quote from Southern Events at no additional charge.  If you would prefer to coordinate rentals on your own, our event manager will ask to see a copy of your rental order so that we may ensure all required items are included and that an adequate quantity has been ordered.

We do gratuity differently.  Most companies use staffing agencies- this means their staff is transient and that the people working your event are often as new to them as they are to you.  We believe that this is counter-intuitive to our dedication to customer service and continuity.  We curate our teams for each event to include the right number of people and the best group of personalities to deliver you a memorable experience that is navigated by professionals.  To keep a staff of dedicated servers, bartenders, and cooks, we ensure that our members will never walk away from a party that does not value their time and commitment to improving our brand.  To do this, we eliminate the "pay staff through gratuity" model.  Rather than having our workers make big money on weddings and smaller money on birthdays or create an environment where all the servers huddle around the one guy at the bar who looks like he may tip well, we eliminate anxiety for income by paying our staff by the hour.  This means that they can focus on the task at hand- offering everyone at your event the best service no matter what.  This hourly rate is passed on to the client and is reflected in the proposal provided by our sales team.  The choice of gratuity is yours but it is instead left as an occasional surprise to award exceptional service.  In the event that a gratuity is insisted upon by the client, it will be shared among all hourly employees in the front and back of the house.

A full payment schedule will be included in the contract but 25% of the total is charged at booking. This is required to hold any date and time.